Should you trust your pet company that you buy products from online?
What Is Trust?
Trust is a firm belief in the reliability, truth, ability, or strength of someone or something.
In this video, I share with you how I determined that the company I buy Gusto’s products from is trustworthy.
Reliability In A Pet Company
This company ships Gusto’s products to me quickly so that I receive them within a couple of days after ordering. If a hurricane is about to happen at their headquarters in Florida, I am notified by email about what steps they are taking to continue to serve their customers and the customers that I have recommended to them.
None of these products have ever been recalled. If there is ever a shortage or change in the products, I am notified by email.
Truth Of A Pet Company
Before I placed my faith in this company’s products, I met the co-founders, the investors, the main employees and the product formulators. I quizzed them about how they started, why they chose to market pet products, what safety procedures they had in place and what their vision was for the future. Only then, did I sense that they were living their truth and would follow that truth because they loved pets too.
I have developed a personal relationship with the veterinarian who oversees the formulation and safety of the products and can ask her questions on a monthly basis through her conference calls…
Ability Of A Pet Company
I can order on the website 24/7, 365 days/year or by calling customer service Monday through Friday from 7 am to 7 pm, except for holidays. Any food that I order has been carefully handled and processed or baked within two weeks of when I receive it. It is kept under optimal conditions. I visited the Florida warehouse to see how the products are handled and shipped. There are warehouses strategically located throughout the United States.
Strength Of A Pet Company
This company is now owned by the employees. This assures those of us that purchase products and recommend the products to others as independent representatives that we can rely on the quality, safety and long-term future of this company.
So what factors determine how you trust the companies that you buy pet products from?
If you would like to learn more about this company, check out my Work With Amelia page.
Come back for some more Miracle Living With Gusto!
6 Replies to “Should You Trust Your Pet Company?”
I read online reviews and use word of mouth to some degree. I have companies I’ve used for years like the place where we get our dog food from. They’re local.
I am sure that the local place where you buy your products appreciates your business and referrals. There are so many choices today. Thanks for your comment.
Where I come from the rule we go by is “trust but test.” There are companies I trust fairly well but the day when I’d let my guard down is yet to come.
I believe it’s a good sign when a company is owned by the employees. Also, the company is transparent – no surprises. It’s nice to work with such organizations (worry-free). Especially, when you’re recommending to others.
I choose my dog’s foods and treats based partly on my own research, but I rely on m veterinarian’s recommendations as well. He pulled Soldier through a serious bout of pancreatitis years ago and I know he has Soldier’s best interests at heart.
I’ve learned over time that a good company is hard to find, but once I find a company or an organization or a resource that earns my trust, I stick with them, and recommend them.